We have established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable regulatory, legislative and customer’s requirements, as well as our commitment to continually improve our management processes.
Customer focus: As an organisation we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
Leadership: Our Director has committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of people: As an organisation we recognise that people are the essence of any good business and that their full involvement benefits our organisation.
Process approach: As an organisation we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: We have committed to achieving continual improvement across all aspects of our organisation; this will remain as one of our main objectives.
Evidence-based decision making: As an organisation we have committed to only make decisions following an analysis of relevant data and information.
Relationship management: Simply Kitchens UK Ltd recognises that an organisation and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, charitable, regulatory and legislative responsibilities.
This policy is available to all interested parties as well as being made available to the wider community through publication on our Website.
Authorised by: Nathan Hopper Position: Director
Date Approved: November 2019