New Accreditation for Simply Kitchens
Simply Kitchens Plymouth have just received their accreditation to ISO 9001:2015, here’s a little bit more about what it means....
What is ISO?
ISO is an independent, non-governmental international organization with a membership of 163 national standards bodies (International Standards Organisation).
Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges. International Standards are the backbone of our society, ensuring the safety and quality of products and services, facilitating international trade and improving the environment in which we live in.
ISO 9001:2015 sets out the criteria for a Quality Management and can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles and to be certified a company needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory/ regulatory requirements, and enhance customer satisfaction through the effective application of the system. To ensure the standard is maintained effectively so that certification can continue every company is audited annually by an outside body.
This Standard has been ideal for Simply Kitchens as Customer Service has always been our main focus.
This standard gives us the tools to monitor and measure our processes to ensure that we meet our high standards and continually seek to improve on what we do. It basically helps us to be proactive rather than reactive, always thinking about how we do things:
- Can they be done better?
- Are our products and our service up to scratch?
- How can we improve?
Simply Kitchens are continually striving to offer the best service to our customers and keeping up with industry standards is important to us. As a company we are continually striving to revise and improve our methods.
At Simply Kitchens we look at every aspect of your family life before designing your kitchen. We believe that everyone is different and will create the perfect kitchen to fit your family’s needs.